Privacy Policy

Last updated: July 2025

1. Introduction

At Narmada Pickles (“we”, “us”, “our”), protecting your privacy is paramount. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

2. Data We Collect

Contact & Account Data: Name, email, phone number when you subscribe or contact us.
Order & Shipping Data: Delivery address, order history.
Payment Data: Payment method info is collected securely by WhatsApp/payment gateway; we do not store raw card numbers.
Device & Usage Data: IP address, browser type, pages visited—collected via cookies and Google Analytics.

3. How We Use Your Data

To process and fulfill your orders.
To send you updates, confirmations, and promotional offers (if you opt-in).
To improve our website, products, and customer service.
To comply with legal and tax obligations (e.g. customs paperwork).

4. Cookie & Tracking

We use cookies and similar technologies for site analytics, performance, and to remember your preferences. You can disable cookies via your browser settings, but some features may break.

5. Data Sharing & Transfers

We may share your data with:

Logistics partners (e.g. FedEx, DHL) for international shipping.
Payment processors (WhatsApp Pay, Razorpay, Stripe, etc.).
Legal or tax advisors, if required by law.

Your data may be transferred outside your country—always under secure, contractual safeguards.

6. Your Rights

Under GDPR, CCPA, and similar laws, you may:

Access the personal data we hold about you.
Request correction or deletion.
Object to or restrict processing.
Withdraw consent (where consent was the basis for processing).

To exercise these rights, email us at narmadapickles@gmail.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law.

8. Security

We implement reasonable technical and organizational measures to protect your data—but no internet system is 100% secure.

9. Children’s Privacy

Our site is not directed to minors under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy. We’ll post a new “Last updated” date and notify you if changes are material.